1. Overview
Anchoreach Limited ("we", "our", "us") is an engineering and development consultancy registered in Tanzania (Registration No. TZ-2016-0894) with a regional office in Mogadishu, Somalia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at anchoreach.co.tz or interact with us in connection with our services.
By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website.
This policy applies to personal data collected through our website, contact forms, newsletter subscriptions, and career applications. It does not cover data processed under separate contractual arrangements with our clients.
2. Information We Collect
2.1 Information you provide directly
- Contact form: name, email address, phone number, organisation name, and your message
- Career applications: name, email address, phone number, position applied for, years of experience, covering letter, and CV link
- Newsletter subscription: email address
2.2 Information collected automatically
- IP address and general geolocation (country/city level)
- Browser type, operating system, and device type
- Pages visited, time spent, and referring URL
- Cookie identifiers (see Section 5)
2.3 Information from third parties
We may receive professional information about you from publicly available sources (such as LinkedIn) in the context of business development or recruitment, consistent with applicable data protection laws.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the information or services you request
- To process and evaluate job applications
- To send our newsletter to subscribers who have opted in
- To improve our website content, structure, and user experience
- To comply with legal obligations and protect our legal rights
- To prevent fraud and ensure the security of our systems
We rely on the following legal bases under Tanzania's Electronic and Postal Communications Act and, where applicable, the EU General Data Protection Regulation (GDPR):
- Consent — for newsletter subscriptions and non-essential cookies
- Legitimate interests — for website analytics and responding to enquiries
- Contract — for processing job applications
- Legal obligation — where required by applicable law
4. Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share it in the following limited circumstances:
- Service providers: trusted third parties who assist us in operating our website (e.g., hosting providers, email services), bound by confidentiality obligations
- Professional advisors: lawyers, accountants, and auditors under professional secrecy obligations
- Legal requirements: where disclosure is required by law, court order, or government authority
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to standard confidentiality protections
5. Cookies
Our website uses the following types of cookies:
- Strictly necessary cookies: essential for the website to function (e.g., session management, cookie consent preference stored in
ar-cookie). These cannot be disabled. - Preference cookies: remember your settings such as theme preference (
ar-theme), newsletter subscription (ar-newsletter). - Analytics cookies: used to understand how visitors interact with our site (e.g., page views, traffic sources). We use privacy-respecting analytics and do not link this data to identifiable individuals.
You can manage or withdraw your consent to non-essential cookies at any time through the cookie banner on our website or by clearing your browser's localStorage. Note that disabling certain cookies may affect website functionality.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy:
- Contact enquiries: up to 2 years from the date of last contact
- Job applications: 12 months for unsuccessful applications; retained for the duration of employment for successful candidates
- Newsletter subscribers: until you unsubscribe or we cease the newsletter service
- Website logs: up to 90 days
7. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your personal data in certain circumstances
- Restriction: request that we restrict processing of your data
- Portability: receive your data in a structured, machine-readable format (where applicable)
- Objection: object to processing based on legitimate interests
- Withdraw consent: withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 days.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- HTTPS encryption for all data transmitted via our website
- Access controls limiting who can access stored data
- Regular review of our security practices
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to use secure networks when submitting sensitive information.
9. International Data Transfers
Your data may be processed by our service providers in countries outside Tanzania and East Africa. Where this involves transfers to countries without an adequate level of data protection, we ensure appropriate safeguards are in place (such as standard contractual clauses or processor agreements).
10. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting a notice on our website and updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Lead:
Anchoreach Limited — Data Protection Lead
📍 Plot 45, Mikocheni B, Dar es Salaam, Tanzania
📞 +255 (0) 22 211 0000
We aim to respond to all data protection enquiries within 30 days.